Case Study: National Grid improves field efficiency with AMT-SYBEX integrated mobile working solution

National Grid equips 1,400 field staff with mobile working via AMT-SYBEX

National Grid, a major UK utility company, sought to replace its end-of-life mobile platform with a modern, multi-device solution while preserving its valuable investment in specialized field data capture processes. To meet this challenge, they worked with vendor AMT-SYBEX and its Affinity Fieldreach product to help integrate and modernize their systems.

AMT-SYBEX provided the crucial field data capture component, Affinity Fieldreach, which enabled the seamless transfer of years of valuable data collection scripts onto new Windows and iOS devices. This integration, a world-first with SAP Work Manager, resulted in more efficient and accurate field processes. The solution provided field engineers with instant access to asset data, improved data validation, and helped identify maintenance efficiencies, all while receiving excellent feedback from users. The role of AMT-SYBEX was key to the project's resounding success.

National Grid