Case Study: Pacific Medical achieves scalable, cost-effective unified communications with AMS.NET and Cisco

Leading medical equipment distributor turns to AMS.NET for Cisco communications solution

Pacific Medical, Inc., a leading medical equipment distributor and third-party insurance billing company with headquarters in Tracy, California, needed a modern communications platform to better connect its headquarters with a growing remote sales force. Its aging PBX system was expensive to maintain and could not support the company’s long-term collaboration and video communications goals, so it turned to AMS.NET for a Cisco-based solution.

AMS.NET implemented a Cisco Unified Communications solution featuring Cisco Unified Communications Manager, Cisco Unified Video Advantage, Cisco Unity Connection, Cisco wireless LAN controllers, and Cisco Unified Wireless IP Phones, with financing through Cisco Capital Finance. The result was lower support costs, no reported call-quality or downtime issues, improved employee efficiency and productivity, and greater scalability and administrative control, all delivered in a single monthly payment that was less than what Pacific Medical had been paying before.

Pacific Medical, Inc.

Patrick Day

Director, Information Technology