Case Study: a 96-bed hospital with an adjacent outpatient clinic reduces neurology wait times with AmplifyMD TeleNeurology

96-bed hospital cuts neurology wait times by 80% with AmplifyMD

The customer, a 96-bed hospital with an adjacent outpatient clinic, faced a significant challenge in providing timely neurology care. Its two onsite neurologists were overwhelmed, leading to wait times of four months or more for outpatient appointments and causing patient leakage from the health system. To address this, the hospital partnered with AmplifyMD for its TeleNeurology services.

AmplifyMD implemented a new TeleNeurology outpatient clinic staffed by its board-certified neurologists. The solution expanded from a weekly pilot to a full-time service, operating five days a week. This partnership drastically reduced the appointment wait time from months to less than two days, an 80% reduction, and created over 3,350 new annual appointment slots. AmplifyMD's solution also decreased the backlog for in-person appointments by 40%, improved patient satisfaction, and reduced system leakage.