Case Study: Leading Commercial Flight Training Organization achieves 58% improvement in CPR knowledge confidence with Amplifire

Leading Commercial Flight Training Organization - Customer Case Study

Leading Commercial Flight Training Organization, an airline training provider serving 65,000 flight attendants, needed a better way to verify whether learners truly understood how to perform CPR on a passenger during a flight. After conventional, mostly passive training, the organization faced a steep forgetting curve and hidden variation in knowledge, including both uncertainty and confidently held misinformation.

Amplifire helped reveal these invisible gaps shortly after training and then transformed them into confidently held comprehension. Using Amplifire’s adaptive learning approach, the organization identified large differences among learners, including almost half with significant misinformation, and achieved a measured 58% change in confidently held misinformation on performing in-flight CPR, without any intervention from managers or trainers.