Case Study: Leading Telecom Company achieves 60% fewer adverse incidents with Amplifire

Human-Caused Adverse Incidents Decrease By 60% After First Year

Leading Telecom Company partnered with Amplifire to address a major training and performance challenge: reducing human error while improving knowledge consistency across a large, distributed workforce. The organization needed a fast, effective way to train employees with the right processes and procedures, especially given budget constraints and the complexity of delivering training at scale.

Amplifire implemented 63 courses through its learning platform, covering topics from aerodynamics and flight safety to ground handling. By identifying and correcting tens of thousands of instances of confidently held misinformation, Amplifire helped drive a 60% drop in adverse incidents in the first quarter of 2017 compared with the prior year, significantly improving safety and reducing errors.