Case Study: Large Home Electronics Installers and Repair Technicians Company achieves faster onboarding and higher retention with Amplifire

Can New Hires Be Brought to Performance and Profitability Faster?

A large home electronics installers and repair technicians company struggled with high turnover, slow onboarding, and inconsistent new-hire performance in a role where productivity and customer satisfaction are critical. It turned to Amplifire, an outcomes-based e-learning platform built on cognitive science, to help new employees get up to speed faster and more effectively.

Using Amplifire’s adaptive training and mastery-based learning, the company cut training time by 90.8% and reduced time to productivity by 5 months. The solution also drove up to 67% performance improvement, increased assignment completion by 36%, improved employee retention by 24% after 6 months, reduced supervisor misinformation, and delivered 94% employee satisfaction.