Case Study: Europcar increases leads by 21% with Amio chatbot

Europcar's chatbot gets customers even when everyone is offline

The customer, Europcar, a provider of integrated mobility services, faced a high bounce rate on its website as potential customers left when they couldn't immediately find information. To address this challenge, they worked with the vendor Amio to implement its chatbot solution.

Amio's chatbot was deployed to answer common questions 24/7 and offer help from live agents, which converted website visitors into leads. This solution resulted in a 21% increase in the collection of qualified leads and a consequent growth in online bookings for Europcar. The implementation was also notably swift, taking just 25 days to launch.

Europcar

Vladimir Stefanovic

IT Executive