Case Study: Eliassen Group achieves faster, simpler employee healthcare navigation (75 hours saved, NPS 89) with Amino Health

Eliassen partners with Amino Health to improve employees’ healthcare navigation experience

Eliassen Group, a recruitment and consulting firm with over 380 employees, needed a way to help staff navigate a more complex, self‑funded health plan without adding manual work for their small benefits team. They partnered with Amino Health and adopted Amino Health’s digital healthcare navigation platform to give employees cost transparency, provider quality ratings, and simpler access to covered care.

Amino Health integrated with Eliassen’s plan to show exact out‑of‑pocket estimates, provide trustworthy “Smart Match” provider recommendations, and automate appointment booking while allowing quick onboarding of new employees. Employees booked 130+ appointments (60% were Amino Smart Matches), the platform saved 75 hours of administrative time, and earned an employee NPS of 89—boosting benefit utilization and overall satisfaction.

Eliassen Group

Laurie Wasta

HR Director