Case Study: Montréal Impact Soccer Schools achieves streamlined camp management and flexible payment plans with Amilia

Montréal Impact Soccer School - Customer Case Study

The Montréal Impact Soccer Schools, operating since 2010 and serving over 5,000 players ages 5–18, needed a simple, one-stop system to manage camps, ongoing programs and events. Nicolas Gaillard, the general manager, faced specific operational problems: no installment payment option, difficulty communicating last-minute schedule changes to families, and a complicated refund process that consumed staff time and frustrated customers.

They adopted Amilia’s online registration and management platform, which provides a real-time dashboard to track registrations, add time slots, and identify underperforming activities, plus integrated email/chat communications, installment payments, simplified refunds and customizable forms. The solution streamlined daily administration for 8+ staff, improved customer convenience and notifications, and freed the team to focus on coaching and program development.

Montréal Impact Soccer School

Nicolas Gaillard

Director