Case Study: JCC of Central New Jersey eliminates registration friction with Amilia

JCC of Central New Jersey eliminates registration friction with Amilia, reaching 93% self-serve registrations

The JCC of Central New Jersey, a nonprofit community hub, faced significant challenges with its legacy systems during high-stakes program registration, particularly for its early childhood programs. This created friction for families and required extensive manual intervention from staff. To address this, they partnered with Amilia for its comprehensive management software and implementation services.

Amilia implemented its platform, providing a structured rollout and ongoing partnership. The solution enabled seamless online registration, real-time reporting, and automated workflows. The results were transformative: 93% of registrations were completed online within six months, saving the equivalent of a full-time employee and eliminating registration complaints. Amilia's integration also connected program data with the fundraising platform Bloomerang for improved donor insight.

JCC of Central New Jersey