Case Study: Park District of Oak Park achieves a seamless online summer camp registration experience with Amilia

How PDOP Launched A New & Improved Online Shopping Experience with SmartRec

The Park District of Oak Park (PDOP), serving 52,000 residents, needed a better way to manage the surge of summer camp registrations, their biggest program and one of the busiest registration events of the year. In partnership with Amilia, PDOP launched SmartRec in December 2019 to improve the online registration experience before the 2020 summer camp sign-up period.

Amilia’s SmartRec platform helped PDOP offer flexible payment options, automate installment billing, streamline forms and waivers, and provide a single-cart checkout experience. The result was a faster, mobile-friendly registration process with no downtime, the ability to handle thousands of simultaneous registrations, and improved client satisfaction thanks to a more convenient shopping-style experience for residents.

Park District of Oak Park