Case Study: Gloucester Skating Club achieves streamlined administration and seamless online registration with Amilia

Gloucester Skating Club - Customer Case Study

Gloucester Skating Club, a long‑standing Ottawa organization serving roughly 1,000 skaters, needed a simpler, sport‑specific management system. Treasurer Tara McGowan sought an all‑in‑one solution to introduce online registration, control administrative costs to keep classes affordable, reduce volunteer training time, and streamline fundraising and financial reporting.

After trialing three options, the club chose Amilia for its ease of use and strong support. The quick transition automated payments, drop‑in registration and reporting (linking to QuickBooks), and cut routine admin time so volunteers could focus on programming and community-building; parents now register and pay online (over 96% of payments), nearly 10,000 invoices have been processed, and staff hours have not increased.

Gloucester Skating Club

Tara McGowan

Treasurer