Case Study: Cosmodome streamlines registration and saves time with Amilia

Cosmodome saves time and streamlines registrations with Amilia

The Cosmodome, a Canadian museum dedicated to space science, faced a challenge with its outdated, manual registration process for camps and events. Parents had to fill out PDF forms, leading to hard-to-read handwriting, incomplete data, and a significant administrative burden for staff. Seeking to streamline this work, the organization turned to vendor Amilia and its SmartRec software for a solution.

Implementing Amilia's platform automated key processes like registration confirmations, reporting, and the management of client profiles and medical information. This solution delivered major time and cost savings for the Cosmodome, particularly by eliminating manual data entry and document mailing. Parents benefitted from a simplified, user-friendly registration process, while staff could reallocate time to improving customer satisfaction.

Cosmodome