Case Study: Cosmodome achieves streamlined online registration and major time & cost savings with Amilia

Cosmodome - Customer Case Study

The Cosmodome is Canada’s only museum dedicated to space science, welcoming almost 135,000 visitors a year and running youth space camps, school visits and special events. Rapid growth exposed an outdated, manual registration system—PDF forms returned by mail, email or fax, handwritten and incomplete submissions, endless Excel data entry and time‑consuming attendance and medical record management—that was draining staff time and slowing operations.

The Cosmodome implemented Amilia’s online registration platform, using custom forms, automated attendance lists, stored medical/emergency details and detailed reporting. The result: major time and cost savings, elimination of manual Excel entry, instant confirmation emails for parents, better staff capacity to support customers, and added capabilities for fundraisers and merchandise sales.

Cosmodome

Julie Provencal

Head of Entertainment and Cultural Activities