Case Study: Wicomico County achieves streamlined FMLA compliance with American Fidelity’s AFleave

Maryland streamlines FMLA across 22 departments with American Fidelity

Wicomico County, Maryland, a government entity managing 22 diverse departments, faced significant challenges in administering Family and Medical Leave Act (FMLA) compliance. Their HR team, led by Katie Garvin, was overwhelmed by manual, time-consuming processes for tracking leave, verifying certifications, and navigating complex state and federal regulations. To address these inefficiencies and reduce compliance risk, the county turned to American Fidelity and implemented its AFleave® solution.

American Fidelity's AFleave® platform streamlined the entire leave management process for Wicomico County. The solution provided an online portal for employees to submit claims and for HR to track usage, which significantly reduced paperwork and administrative time. The team reported that tasks that once took hours were completed much faster, freeing them to focus on strategic initiatives and personalized employee support. Furthermore, American Fidelity's built-in compliance rules and dedicated leave analysts helped the county confidently navigate regulatory changes, ensuring consistency and reducing liability.

Maryland