Case Study: Roc Partners achieves 10% travel savings with American Express Global Business Travel (Amex GBT) Egencia

Roc Partners saves 10% on travel with American Express Global Business Travel

Roc Partners, an Australian investment management firm, faced significant challenges with its inefficient and error-prone travel booking process. Relying on a traditional travel agent led to frustrating mistakes, including a critical incident where a managing partner arrived at the airport without a valid ticket. This prompted the search for a cost-effective, self-service solution, leading them to the vendor American Express Global Business Travel and its product Egencia.

By implementing American Express Global Business Travel's Egencia platform, Roc Partners gained a user-friendly self-booking tool and high-touch customer support. The results were substantial, including a 10% savings on travel spend totaling $56,400, an online adoption rate of 98.8%, and significant time savings for both travelers and finance staff. The solution also improved compliance and provided travelers with a positive, efficient booking experience backed by reliable, professional service.

Roc Partners