American Express Global Business Travel
33 Case Studies
Case Study: Ricoh achieves global travel centralization and cost savings with Egencia by Amex GBT
A American Express Global Business Travel Case Study
Ricoh reaches 95% online adoption with American Express Global Business Travel
Ricoh, a leading provider of digital services and imaging solutions, faced a decentralized global travel program. Their challenge was to centralize travel management to drive cost savings and strengthen their duty of care. They partnered with American Express Global Business Travel, using its Egencia product, to introduce self-service online booking and consolidate their program.
American Express Global Business Travel implemented Egencia's easy-to-use software and in-house technology, which provided a holistic view of global travel spend. The solution resulted in significant cost savings, a 95% online adoption rate, and a seamless integration with Concur Expense. The partnership over 10+ years allowed Ricoh to achieve a centralized, global travel system with evolving technology.
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