Case Study: F5 improves travel visibility and saves $1M with Amex GBT Egencia

F5 improves travel visibility and reaches 94.4% online adoption with American Express Global Business Travel

F5, a technology company specializing in application delivery and security, faced challenges with an inefficient travel management program. Their previous booking tool was difficult for travelers and administrators to use, creating friction and leading to extensive manual processes. To solve this, they partnered with American Express Global Business Travel and implemented its Egencia corporate travel booking tool.

American Express Global Business Travel provided a user-friendly solution with Egencia, which dramatically improved usability and data visibility. The results included an online adoption rate of 94.4%, significant time savings for administrators and travelers, and over $1 million in savings from improved air and hotel bookings. F5 also gained better travel program transparency, more efficient reporting, and enhanced duty of care capabilities.

F5