Case Study: Evalueserve achieves transparent billing and $139,200 in savings with Amex GBT Egencia

Evalueserve saves $139,200 with American Express Global Business Travel

Evalueserve, a technology-enhanced managed services provider, faced significant challenges with its previous travel agency, including hidden costs, payment discrepancies, and a lack of trust. These issues culminated in a major billing inconsistency, such as being charged $30,000 for a service with an expected cost of $15,000. Seeking a unified and transparent solution, Evalueserve turned to the vendor American Express Global Business Travel and its Egencia product.

By implementing American Express Global Business Travel's Egencia platform, Evalueserve gained a user-friendly global tool with intuitive reporting, secure data, and embedded policy compliance. The solution provided full visibility into billing, eliminating previous inconsistencies. The measurable impact included annual savings of $139,200, achieved through exclusive deals and AI-powered features like Savings Finder that automatically rebooked reservations at lower rates.

Evalueserve