American Express Global Business Travel
33 Case Studies
A American Express Global Business Travel Case Study
BDO UK, a major accounting firm, faced challenges with an inefficient and complex travel booking process, especially after a merger that increased travel to high-risk locations. They sought a managed travel solution from American Express Global Business Travel (Amex GBT), specifically its Egencia platform, to gain better reporting, improve the booking experience, and maintain oversight.
Amex GBT implemented Egencia, a user-friendly platform that streamlined bookings and integrated with security providers for duty of care. The solution delivered significant results, including £361,000 in cost savings and a 26% reduction in their travel carbon footprint. Additionally, the average booking time was cut by 20 minutes and traveler adoption reached 98.2%.