Case Study: TJ Waste & Recycling Ltd achieves paperless, mobile operations and improved efficiency with AMCS Group

TJ Waste & Recycling Ltd - Customer Case Study

TJ Waste & Recycling Ltd, a South East UK waste management company operating 23 skip vehicles and multiple Materials Recovery Facilities, partnered with AMCS Group to tackle slow, paper‑based workflows that were harming responsiveness and customer service. Drivers relied on preprinted 3‑ply tickets and static worksheets, making schedule changes, proof of service and invoice processing time‑consuming and error‑prone.

AMCS Group deployed a cloud‑connected, paperless solution (AMCS Mobile) with IP67 tablets for drivers and an online customer portal, enabling real‑time messaging, GPS routing, photos/signatures and 24/7 access to copy tickets and invoices. The implementation eliminated paperwork from order to invoice, reduced wasted journeys, fleet mileage, fuel and emissions, increased fleet capacity by 0.8 jobs per vehicle per day, cut invoice queries and debtor days, and freed back‑office and driver time while improving customer satisfaction.

TJ Waste & Recycling Ltd

Luke Haskell

Marketing & Business Development