Case Study: Frugt.dk achieves major cost savings and near‑100% on‑time deliveries with AMCS Group's Route Planner

Increased customer satisfaction and large savings in the distribution

Frugt.dk, a leading supplier of packed fruit baskets to workplaces across Denmark with about 7,000 customers and dense urban routes of ~100 stops, relied on manual planning with pens and paper maps. Facing tight time windows, 60% of volume concentrated on Mondays across 120 routes, frequent ad‑hoc orders and cancellations, and long planning cycles (up to 14 days), Frugt.dk engaged AMCS Group and its AMCS Route Planner to reduce distribution costs, improve delivery accuracy, and simplify planning for temp drivers and hauliers.

AMCS Group implemented AMCS Route Planner to automate route optimisation and master‑route management, delivering measurable gains: planning time cut from 14 days to 3 hours, a 25–30% reduction in administrative work, almost complete elimination of late‑delivery complaints, fewer routes and lower mileage, and 100% control of route costs (enabling haulier self‑billing). The solution increased customer satisfaction, produced substantial distribution savings, and gave Frugt.dk greater accuracy, structure and control.

Frugt.dk

Niels Christensen

Logistics Manager