Case Study: Worldwide Flight Services achieves higher fleet availability and fewer ground delays with AMCS Fleet Maintenance

Keeping Planes, Cargo, and People Moving with AMCS Fleet Maintenance

Worldwide Flight Services (WFS) is a global leader in air cargo logistics and ground handling, operating across 158+ stations in 18+ countries on five continents and managing more than 25,000 ground support assets. Their core challenge was minimizing costly flight delays caused by preventable ground-equipment failures and ensuring timely preventive maintenance across vast, geographically dispersed airports where mobile, real‑time reporting is essential.

WFS implemented AMCS Fleet Maintenance for its scalability, mobile access, and API capabilities. Rapid onboarding and a user‑friendly mobile app enabled technicians to report issues immediately, while validated, real‑time data and Power BI dashboards delivered two‑way reporting and actionable insights. The result: improved PM compliance and fleet availability, clearer visibility into operations and budgets, faster decision‑making, and even the potential to win new business.

Worldwide Flight Services

Kelly Terry

Director of Ground Service Equipment Strategy and Sourcing WFS