Case Study: Camden Council streamlines kerbside clean-up bookings with AMCS Fleet Maintenance

Camden Council saves hours of staff time daily with AMCS Fleet Maintenance

Camden Council, a local government in Australia experiencing rapid population growth, faced a challenge with its kerbside clean-up service. Increasing demand led to inefficient manual data entry and a high volume of calls and emails that overwhelmed staff. The council partnered with vendor AMCS Fleet Maintenance to implement a solution using the AMCS Wastedge platform.

AMCS implemented an online booking portal powered by the Wastedge API, allowing residents to book services directly. This automated notifications and streamlined the entire process. The solution significantly reduced manual data entry, saving hours of staff time daily. It also enhanced the customer experience by providing 24/7 online access, which reduced calls and emails to the council.

Camden Council