Case Study: Cambridge Hire Bins improves efficiency and reduces manual work with AMCS Wastedge

Cambridge Hire Bins reduces inbound customer calls with AMCS Fleet Maintenance

Cambridge Hire Bins, a New Zealand waste and recycling operator, faced challenges with manual processes and limited visibility as their business expanded. Their legacy system led to fragmented data and growing pressure on scheduling, invoicing, and customer service. To modernize operations, they partnered with vendor AMCS and implemented the AMCS Wastedge platform.

By deploying AMCS Wastedge, AMCS provided a unified SaaS platform that automated workflows and provided real-time insights. This solution streamlined Cambridge Hire Bins' operations, resulting in improved efficiency and a significant reduction in inbound customer calls. The implementation allowed the company to scale its fleet capacity while maintaining staffing levels and delivering a stronger customer experience.

Cambridge Hire Bins