Case Study: Halonen & Carlson improves customer experience and boosts campaign sales with Ambientia

Halonen & Carlson – improved customer experience and more than 50% increase of campaign sales

Halonen & Carlson, a pair of Finnish sister companies operating department and fashion retail stores, faced performance and reliability challenges with their Magento 2 web stores. These issues, which worsened during high-traffic campaigns, led to a poor customer experience and lost sales, hindering their online growth goals. They partnered with Ambientia on an e-commerce development project utilizing Amazon's AWS platform to address these challenges.

Ambientia's solution involved a comprehensive technical audit, architectural modelling, and the construction of a new, scalable environment designed for future growth. This implementation by Ambientia significantly improved the customer experience and the reliability of the web stores. The results included a more than 50% increase in campaign sales and a 50% growth in users.

Halonen & Carlson

Carita Tuunala

e-Commerce Manager