Case Study: John Muir Health boosts patient face time and cuts charting time with Ambience Healthcare

John Muir Health boosts patient face-time 21% with Ambience Healthcare

John Muir Health, a nationally recognized health system, sought to reduce administrative burden and clinician burnout by implementing an AI documentation solution. They partnered with Ambience Healthcare to deploy its ambient AI technology, which needed to seamlessly integrate with their Epic system and handle complex documentation across diverse clinical specialties.

The solution from Ambience Healthcare successfully integrated with Epic and was deployed across 15 specialties. The results were significant, including a 24% decrease in charting time, a 21% increase in patient face time, and an 11% reduction in clinician burnout. Ambience also generated a strong ROI, including an estimated $3 million in cost savings from reduced provider turnover.

John Muir Health