Case Study: Zentis streamlines R&D knowledge management with amberSearch

Zentis R&D team becomes more efficient in knowledge management Realisation of a transnational enterprise search for the R&D team

Zentis, a major foodtech company, faced a significant knowledge management challenge due to its decentralized international R&D team. Their expertise was spread across different countries, languages, and disparate systems like d.velop, MS365, and network drives, making it difficult for employees to find the information they needed. amberSearch was brought in to create a centralized search solution to solve this problem.

amberSearch implemented its enterprise search platform, which was integrated directly into the company’s SharePoint R&D portal. The solution provided a fast, Google-like user experience and crucially introduced cross-lingual search and translation capabilities, allowing employees to search and retrieve results in both German and English. This "Umbrella Search" became a central tool for the department, streamlining access to information and generating interest from other areas of the business.

Zentis

Dominik Heisterüber

Head