Case Study: X by Orange achieves faster, more cost-efficient telco billing innovation with Amazon Web Services

X by Orange Builds Agile Telco Billing System Using Amazon S3, Amazon EMR, and Amazon MSK

X by Orange needed a more flexible way to handle telecom billing data across multiple use cases, including real-time billing, usage analytics, and operations dashboards. Using Amazon Web Services services such as Amazon S3, Amazon EMR, and Amazon MSK, the company replaced siloed systems with a standardized cloud-native architecture that could collect and analyze customer service usage data in one place.

With Amazon Web Services, X by Orange built an Amazon S3 data lake, used Amazon EMR for data processing and analytics, and deployed Amazon MSK to manage streaming call data in real time. The result was a more efficient, adaptable billing platform that cut new feature development time by 50% and is expected to reduce costs by more than 70%, while also enabling faster innovation and better customer insights.

X by Orange

Fernando Alvarez

Lead Cloud Architect