Case Study: Valant improves patient engagement with Amazon Web Services

Valant Uses AWS Communication Developer Services to Help Behavioral Health Practices Drive Better Patient Engagement

Valant, a behavioral health software provider, was already running much of its core IT environment on Amazon Web Services and wanted to expand its patient engagement capabilities. Working with Amazon Web Services, Valant used AWS Communication Developer Services, including Amazon Chime SDK, Amazon Pinpoint, Amazon SES, and Amazon Polly, to build better communications into its EHR and practice management platform.

Amazon Web Services helped Valant launch a desktop and mobile telehealth portal and an automated reminder system that sends customized appointment notifications by email, SMS, voice, and robocalls. The solution improved patient communication for practices and helped drive measurable business growth, including 2x add-on revenue growth and increased engagement.

Valant

James Jay

Chief Technology Officer