Case Study: nCino achieves unified machine-to-machine identity and zero-disruption migration with Amazon Cognito

nCino unifies identity with Amazon Web Services and migrates with zero tenant disruption

nCino, a provider of intelligent banking solutions, faced the challenge of securely scaling its service-to-service authentication model to meet growing client demand for external partner integrations. Operating in a highly regulated sector, nCino needed a resilient, standards-based solution to support machine-to-machine authorization without disruption. They turned to Amazon Web Services and its Amazon Cognito service to build a unified identity framework.

The solution implemented by Amazon Web Services involved using Amazon Cognito to create a single OAuth-based identity layer for both internal microservices and external partners. This allowed nCino to complete a migration with zero disruption to its tenants. The results included a simplified security model for client conversations and reduced engineering overhead, allowing teams to focus on developing new AI-driven capabilities. Amazon Web Services provided the technical expertise that helped nCino validate its architecture and meet its compliance objectives.

nCino