Case Study: Human Recognition Systems achieves a secure, scalable cloud workforce platform with Amazon Web Services

Human Recognition Systems - Customer Case Study

Human Recognition Systems (HRS) is a Liverpool-based pioneer in biometric workforce systems, offering products such as MTrust, MSkills, and MSite for aviation, construction, and energy customers. Historically deploying software on customers’ sites, HRS needed a secure, compliant, and scalable hosting model—driven by a project with London Gatwick Airport and strict regulatory requirements (FIPS/ISO 27001)—that would let it move from single-customer, on-premises solutions to a multi-tenant cloud platform.

HRS migrated its products to Amazon Web Services, using EC2 instances in VPCs with Auto Scaling and Elastic Load Balancing, active-passive SQL servers, S3/Glacier backups, and automation/monitoring via CloudFormation and CloudWatch. The move delivered faster, continuous releases and zero-downtime rollouts, elastic capacity for seasonal aviation demand (supporting 50,000+ Gatwick passes since launch), stronger security and compliance, and higher customer satisfaction (95%), giving HRS greater agility and competitive reach.

Human Recognition Systems

Phil Bray

Technical Design Authority