Case Study: ezDI achieves scalable 30M+ transactions, HIPAA compliance, and no increase in management costs with Amazon Web Services

ezDI Scales to Support More Than 30 Million Transactions Using AWS

ezDI, founded in 2014, provides SaaS information‑management solutions that help U.S. healthcare providers fix billing and documentation errors that cause "discharged not final billed" (DNFB) cases. As a small company without a data center, ezDI needed a HIPAA‑compliant, highly available, and seamlessly scalable platform to process tens of millions of healthcare records while keeping management overhead low.

Working with AWS and its Solutions Architects, ezDI built its environment on EC2, RDS, Redshift, and S3 to ensure security, scalability, and reliability. The platform now handles over 30 million transactions (with room to scale further) without increased management costs or customer‑facing downtime, reduced DNFB resolution times by about 38%, and delivered measurable financial impact—one customer improved cash flow by more than $2 million in six months.

ezDI

Neil Shah

Chief Innovations Officer