Case Study: Carrier achieves scalable sustainability insights for customers with Amazon Web Services

Carrier Uses Amazon Bedrock to Help Customers Achieve Their Sustainability Goals

Carrier wanted to scale its Abound Net Zero Management service so it could help customers better understand and reduce their carbon footprints, while keeping customer data secure. Using Amazon Web Services, including Amazon Bedrock and Amazon SageMaker, Carrier aimed to extend the service globally with consistent performance and a simpler experience for users.

Amazon Web Services helped Carrier deploy the solution at scale with only a few clicks and a few lines of code, making it available to customers in the United States and worldwide. The pilot enables users to extract bill data, access analytics and energy insights, and make more sustainable choices, supporting Carrier’s sustainability mission and improving the customer experience.

Carrier

Lexie Webel

Product AI lead