Case Study: CareCloud achieves rapid innovation, elastic scalability, and HIPAA-compliant SaaS delivery with Amazon Web Services (AWS)

CareCloud - Customer Case Study

CareCloud is a Miami-based provider of cloud-native revenue cycle management, practice management, EHR, and patient engagement solutions serving more than 17,500 clinicians across 5,000 offices and managing over $4 billion in annualized accounts receivable. The company’s colocated data-center model created heavy operational overhead, limited innovation, and could not scale quickly enough to handle up to 100x daily user spikes, all while requiring strict HIPAA-compliant auditability and support for a DevOps workflow.

CareCloud migrated its SaaS platform to ClearDATA’s Healthcare Managed Cloud on AWS (a four-hour migration) and now runs on EC2 with Amazon Kinesis, RDS, S3/Glacier plus ClearDATA’s DevSecOps and Compliance Dashboard. The move produced immediate performance improvements, automatic elasticity for large traffic spikes, zero-downtime deployments with 99.99% availability, faster provisioning and continuous delivery, and near-real-time compliance monitoring—freeing the team to focus on product innovation.

CareCloud

Josh Siegel

Chief Technology Officer