Case Study: Avizia achieves secure, HIPAA-compliant, scalable telehealth with Amazon Web Services

Avizia - Customer Case Study

Avizia is a Reston, Virginia–based telemedicine company that delivers virtual care via FDA Class I connected devices and its cloud‑based Avizia ONE SaaS platform, enabling virtual waiting rooms, high‑definition video consults, and care coordination for rural and underserved patients. The company needed a centralized, highly available, and compliance‑ready infrastructure to scale services, protect protected health information (PHI) under HIPAA, and move faster than competitors while relying on responsive support.

Avizia built its platform on AWS using Amazon VPC, S3, RDS for PostgreSQL, and Elastic Load Balancing, and established a Business Associate Agreement plus SOC 2 compliance workflows. As a result, the company achieved strong security and regulatory posture (supporting ISO 13485), reduced DevOps overhead, sustained 99.99% uptime, and gained the agility to innovate months to years ahead of competitors with white‑glove AWS support.

Avizia

Cory Costley

Chief Product Officer