Case Study: Agentschap Wegen & Verkeer achieves GDPR compliance, 3x faster development, and 50% lower costs with Amazon Web Services

Agentschap Wegen & Verkeer - Customer Case Study

Agentschap Wegen & Verkeer (AWV) is the Flemish government agency responsible for maintaining 6,970 km of roads and 7,668 km of cycle lanes, with 250 inspectors using a mobile app to report issues. Running on in‑house servers caused app reliability problems that forced inspectors to revert to paper, and the agency needed a secure, GDPR‑compliant way to manage personal data.

AWV migrated to AWS using AWS Key Management Service, Amazon S3, and Amazon RDS to encrypt and store personal-data documents (storing S3 identifiers and KMS keys in RDS), enabling instant responses to data‑access requests. The move delivered GDPR compliance, improved app stability and speed for inspectors, cut costs by half versus on‑premises, reduced system administration time by 67%, and accelerated development threefold.

Agentschap Wegen & Verkeer

Bert Weyne

Planning & Coordination Lead