Case Study: Build.com achieves immersive, future-ready home improvement shopping with Amazon Pay

How Build.com is pushing home improvement shopping into the future

Build.com, a home improvement retailer founded in 2000, set out to push online shopping into the future by helping customers shop smarter with expert chat support, Project Lists, a Learning Center, and Augmented Reality previews. To complement these immersive tools and give shoppers a trusted, frictionless checkout option, Build.com integrated Amazon Pay as a payment partner.

Amazon Pay provides the seamless payment experience that lets customers confidently move from AR previews and curated Project Lists to purchase. Combined with Build.com’s investments in digital tools — including over 650 products and 17,500 SKUs available in AR — the Amazon Pay integration supports easier holiday gifting and a smoother end-to-end shopping journey; Build.com is now a proud Amazon Pay merchant.

Build.com

Dave Nickens

Head of Emerging Technology