Amazon Lex B2B Case Studies & Customer Successes

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Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer.

Case Studies

Showing 5 Amazon Lex Customer Success Stories

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Citibot reduces wait times by up to 90% with Amazon Lex

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City of Johns Creek achieves 24/7 automated citizen support and near-zero voicemails with Amazon Lex

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Oklahoma State University (OSU-OKC) achieves faster, more accurate student support with Amazon Lex

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RedAwning.com scales customer service and cuts costs with Amazon Lex

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ROYBI achieves personalized conversational learning for children with Amazon Lex

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