Case Study: Third Space Learning cuts tutoring-session audio issues by 50% with Amazon Chime

How Third Space Learning in education reduced connectivity and audio issues while improving availability and scalability using Amazon Chime

Third Space Learning, an education provider offering remote one-on-one mathematics tutoring to schools in the United Kingdom and the United States, needed a reliable, always-on, and cost-effective audio layer for its platform. As demand surged during the COVID-19 pandemic, its home-built audio approach struggled to scale while maintaining connectivity and availability.

To address this, Third Space Learning migrated its audio to Amazon Chime SDK, improving scalability, observability, and high availability. With Amazon Chime, the company cut reported in-session audio issues by 50 percent, gained better visibility into connectivity problems, and improved cost transparency by paying only for what it used.

Third Space Learning

Sam Stagg

Chief technology officer