Case Study: Denihan Hospitality Group achieves faster event operations and dramatically improved reporting with Amadeus Sales & Event Management

Migrate your event operations to the cloud for increased productivity

Denihan Hospitality Group, a nationally recognized independent owner and operator of luxury and boutique hotels (including The James, the Affinia Collection, The Benjamin and The Surrey), needed to migrate event operations to the cloud to boost sales and catering productivity, improve CRM, and gain better reporting and mobility. To address this, they selected the Advanced module of Amadeus Sales & Event Management from Amadeus Hospitality.

Amadeus Hospitality implemented its cloud-native Amadeus Sales & Event Management, delivering real-time, editable reporting and streamlined tools for menus and banquet event orders. The change produced measurable gains—reporting described as “1,000 times better,” custom reports built in minutes instead of hours, and BEOs created for multi-day events in about half the time—reducing administrative work and freeing staff to focus on client service.

Denihan Hospitality Group

Kathy Magrane

Director of Sales Solutions and Systems