Case Study: Hotel de Sterrenberg achieves faster, stress-free operations with Amadeus Hospitality's IDPMS

Hotel de Sterrenberg - Customer Case Study

Hotel de Sterrenberg, a 44‑room independent hotel with 8 informal meeting spaces near Hoge Veluwe National Park in Otterlo, Netherlands, was struggling with a slow, frustrating web‑based PMS that made even basic reservations a hassle for staff. To resolve these operational pain points they selected Amadeus Hospitality’s Amadeus Property Management (IDPMS) to restore efficiency and reduce workplace stress.

Amadeus Hospitality implemented Amadeus IDPMS, delivering a faster, more stable and intuitive PMS with minimal training required. The hotel reports reservations are now “done in seconds,” staff are less stressed and have more time for guests, and overall guest and employee satisfaction has improved thanks to the speed, functionality and proven stability of Amadeus Hospitality’s solution.

Hotel de Sterrenberg

Liset Huisman

Director