Case Study: WALGA achieves better website UX and accessibility with ALYKA’s Kentico website development

WALGA boosts active users 14.5% with Alyka

WALGA, the peak body representing Western Australia's local government sector, faced challenges with an outdated website that provided a poor user experience and failed to meet accessibility standards. Their disconnected tech stack and difficult-to-navigate modules, like the Preferred Supplier Portal, hindered efficiency. They engaged vendor Alyka for a Kentico website development project to address these issues.

Alyka redesigned and rebuilt the site using the Kentico CMS, incorporating custom modules informed by user research and ensuring WCAG 2.1 AA accessibility compliance. The solution included integrations to streamline member data and automated notifications for page updates. The new site delivered significant results: a 14.5% increase in active users, an 18.9% rise in new users, an 81% accessibility score, and it won the Kentico Global Site of the Month award. Alyka successfully transformed the platform into a modern, highly functional, and award-winning website.

WALGA