Alyka
53 Case Studies
A Alyka Case Study
Tier16, a Western Australia-based Industry 4.0 systems integrator, faced a significant operational challenge with its limited CRM. The platform required the office manager to spend a full day each week manually generating reports by collecting data from multiple disconnected sources, a process that was inefficient and produced outdated information. This limitation sparked their search for a more holistic solution, leading them to the vendor Alyka and the HubSpot platform.
Alyka implemented the HubSpot CRM, creating a comprehensive suite of over 70 custom-built reports and five key dashboards to provide real-time visibility into sales, performance, and operations. This solution eliminated the manual reporting process, saving the office manager 4-6 hours of administrative work each week. The team at Tier16 now has instant access to accurate data, enabling better strategic decision-making and significantly increased business efficiency.