Case Study: Miss Maud achieves stronger online orders and a better e-commerce experience with Alyka

Miss Maud boosts orders 25% with Alyka

The customer, Miss Maud, a well-known hospitality group in Western Australia, faced a challenge with its outdated and poorly integrated e-commerce website and in-store ordering app. The systems were difficult to use, not mobile-friendly, and suffered from slow performance, which hindered online sales growth. The vendor, Alyka, was engaged to address these digital transformation issues.

Alyka redeveloped both the customer-facing website and the in-store iPad application, integrating them seamlessly with Miss Maud's legacy POS system. The solution was informed by a digital strategy focused on usability and new workflows. The results were an award-winning site that led to a 66% increase in items per order and a 25% increase in orders per week, significantly boosting online sales for Miss Maud.

Miss Maud