Case Study: City of Stirling achieves a more intuitive digital city website with Alyka and Kentico

City of Stirling boosts website usability with Alyka, earning 97% user approval

The City of Stirling, a major local government council in Western Australia, faced an outdated and non-responsive website that was difficult for its diverse community to navigate. The site lacked crucial functionality, such as online petition submissions and accessibility support for non-English speakers. To address these challenges, the council partnered with vendor Alyka for a cutting-edge Kentico CMS solution.

Alyka implemented the new website through extensive user research, prototyping, and testing. Key features included an advanced search function, a dynamic A-Z waste guide, and integrated community engagement modules. The results were significant, with user surveys showing 97% found the redesign an improvement and 94% stating they would use the site as their main information source going forward. Alyka's solution empowered the community and contributed to the City of Stirling winning a 2021 award for innovation.

City of Stirling