Case Study: Hermes NVC doubles dispatcher efficiency with Alvys

How Hermes NVC Doubled Efficiency with Alvys

Hermes NVC, a mid-market carrier based in Bolingbrook, Illinois, was growing quickly and needed a better way to manage dispatch, driver paperwork, reporting, and administrative work. Before Alvys, the team relied on manual processes and multiple tools, which slowed data entry, made reporting clunky, and left dispatchers overwhelmed as the fleet expanded.

By implementing Alvys’ transportation management system and driver app, Hermes centralized dispatch, visibility, payroll, reporting, and communications in one platform. The result was double dispatcher productivity, a 60% reduction in manual labor and data handling, and 5–6 hours saved each day on admin tasks, while drivers gained easier access to reports, paystubs, and load updates.

Hermes