Case Study: Sagicor achieves data-driven CX growth with Altudo and Sitecore XP

Sagicor boosts web traffic by 40% with Altudo

Sagicor, a leading financial services provider in Latin America and the Caribbean, faced challenges with a fragmented digital ecosystem, inconsistent customer experience management, and an inability to deliver personalized, mobile-first experiences to acquire new millennial customers. They partnered with Altudo to modernize their platform and strengthen customer acquisition.

Altudo implemented a Sitecore XP solution on Azure PaaS for Sagicor, featuring robust data architecture, SEO-optimized content, and Sitecore XDB for customer insights. This data-driven approach delivered a seamless, personalized user journey. The results for Sagicor included a 40% increase in web traffic, a 34% increase in leads, a 60% reduction in maintenance costs, and 90% positive customer feedback.

Sagicor