Case Study: a global building materials leader modernizes commerce and CX with Altudo

Global Building Materials Leader boosts cross-sell conversions with Altudo's multilingual Sales Copilot

A global leader in building materials faced the challenge of a fragmented ecommerce infrastructure that lacked a future-proof solution. Their outdated systems could not support a headless storefront, multi-vendor management, or multilingual and multi-currency features, leading to an inconsistent customer experience. To modernize their commerce platform, they partnered with Altudo.

Altudo delivered a comprehensive solution by integrating BigCommerce with a Sitecore-powered CMS and connecting the client's CRM, DAM, PIM, and accounting systems. They also developed a multilingual Sales Copilot using Agentic RAG to empower global sales teams. The results included a unified digital platform with enhanced data accuracy, increased user engagement, and stronger cross-sell conversions, driving operational efficiency and scalable growth for the client.