Case Study: Eastpointe strengthens Medicaid managed care with Altruista Health's GuidingCare

Eastpointe Needed a Strong Partner as Huge Medicaid Changes Loomed

Eastpointe, a managed care organization serving public behavioral health needs across 10 counties in eastern North Carolina, needed a stronger technology partner as the state prepared for a major shift to fully integrated Medicaid managed care. To support this transition, Eastpointe selected Altruista Health and its GuidingCare platform to help expand beyond behavioral health into whole-person care that includes physical health and pharmacy.

Altruista Health implemented GuidingCare to provide a comprehensive care management foundation, including integrated support for social determinants of health and the Mobile Clinician app for use in remote and rural areas with limited connectivity. The solution was intended to help Eastpointe smoothly transform its operations, improve member services, and better coordinate care across 247 agencies, 47 licensed independent practitioners, and 41 hospitals, though the case study does not cite specific numerical outcome metrics.

Eastpointe

Sarah N. Stroud

Chief Executive Officer